CLIPJOLLY / HELP & POLICIES
Need help with your clip?
Email [email protected] for generation, credit, payment or privacy questions.
Updated November 15, 2026
Help us find the right order
Use the email address on your ClipJolly account. Include the template, approximate time and what happened. For payment questions, include the PayPal transaction reference. For a missing or failed clip, you can include its private order link in your message to support; do not post it publicly.
Keep your account safe
We will not ask for your password, email sign-in code or full payment card details. Replies come from [email protected].